General Terms and Conditions (AGB)
for coaching, digital programs and services from Be Your Own Star - Christina Baur
§ 1 SCOPE OF APPLICATION OF THE GENERAL TERMS AND CONDITIONS
a) These General Terms and Conditions (GTC) govern the business relationship between Christina Baur (hereinafter referred to as "Coach") and the client (hereinafter referred to as "Client") within the meaning of §§ 611 ff. BGB (GERMAN CIVIL CODE).
b) They apply to all offers, coaching, digital programs (e.g. Legacy Music Academy), memberships (e.g. Empowering Music Community), courses, individual services and services provided by Christina Baur / Be Your Own Star.
c) The contract is concluded when the customer accepts the coach's offer by booking, written confirmation or conclusive action.
d) The coach reserves the right to refuse contracts without giving reasons - e.g. in the absence of a relationship of trust, unsuitable subject area or ethical concerns. In this case, the fee claim for services rendered up to that point remains valid.
§ 2 CONTENT AND PURPOSE OF THE CONTRACT
The coach provides his services on the basis of systemic, solution-oriented methods and his own experience in the music and creative industries.
The collaboration is based on professional advice and support, not on a promise of success.
The methods used are no substitute for medical, psychological or therapeutic treatment. The customer acts on their own responsibility at all times.
§ 3 COOPERATION OF THE CUSTOMER
a) The client is not obliged to actively participate, but recognizes that the success of the coaching depends heavily on his own responsibility and implementation.
b) The coach is entitled to terminate the coaching if the necessary relationship of trust no longer appears to exist or if necessary information is refused.
c) The customer is fully responsible for their own physical and mental health during and between appointments.
§ 4 FEE AND PAYMENT
a) The Coach is entitled to a fee for all services. Unless otherwise agreed, the prices according to the website, offer, booking tool or individual agreement apply.
b) Payments are made by bank transfer or via the third-party providers offered (e.g. PayPal, Stripe). Invoices are due within 7 days.
c) In the case of digitally bookable offers, payment may be processed by third parties - their terms and conditions and data protection guidelines also apply.
d) If a booked 1:1 appointment is not attended, a cancellation fee of 80% of the total fee is due. This is only waived if the appointment is canceled at least 24 hours in advance or if it can be proven that the client is unable to attend through no fault of their own.
§ 5 RIGHT OF REVOCATION
The following applies when consumers book digital content or coaching sessions:
You have a statutory right of withdrawal of 14 days.
If you agree that the service begins before this period expires, your right of withdrawal expires (Section 356 (5) BGB).
This consent is expressly obtained before the start.
§ 6 REIMBURSEMENT / SERVICES BY THIRD PARTIES
a) Reimbursement of fees paid in the event of termination by the customer is generally excluded.
b) Any claims for reimbursement by third parties (e.g. funding bodies) shall not affect the contract with the coach.
§ 7 CONFIDENTIALITY AND DATA PROTECTION
a) All customer information is treated confidentially.
b) The Coach is entitled to store and process personal data for the fulfillment of the contract or to have it processed by third parties within the scope of the service (e.g. booking system, e-mail tool).
c) Records and documents are stored securely. Outsiders are not granted access.
d) Data will only be passed on to third parties with express consent or if required by law.
e) The privacy policy also applies.
§ 8 INVOICING
Invoices must contain:
Name & address of coach and client, invoice number, date of issue, service description, time of service, fee, reference to tax exemption if applicable (§ 19 UStG).
§ 9 TERMINATION
a) The contract may be terminated by either party at any time without notice and in writing.
b) In the event of termination by the customer, the entitlement to services already provided or booked shall remain in force.
§ 10 LIABILITY
The coach is not liable for damages arising from the application or implementation of the content provided, unless these are due to gross negligence or intent.
No liability is assumed for health, financial or legal consequences that are the responsibility of the customer.
§ 11 DIFFERENCES OF OPINION
In the event of disagreements, both parties will make every effort to reach a fair, out-of-court settlement. We recommend addressing any concerns first in person or in writing.
§ 12 SEVERABILITY CLAUSE
Should individual provisions of this contract or these GTC be invalid or ineffective, the validity of the remaining provisions shall remain unaffected.
The invalid provision shall be replaced by a provision that comes closest to the purpose of the invalid provision.
Place of jurisdiction
The place of jurisdiction is Munich, insofar as legally permissible.